In the Support page we display FAQ and troubleshooters.
*We recommend you to check our FAQ and our announcement since a solution for your issue may be suggested or answered.


About ID/password

Q.How can I cancel my registration?
A.To delete any data registered when you acquire your SEGA Game ID, please enter your SEGA Game ID and password, and agree with terms from the Cancel Registration screen. Cancel registration
  • You will not be able to login once you cancel your SEGA Game ID.
  • You will no longer be able to use your current registered email address to register for a different SEGA Game ID.
  • You cannot undo your cancellation once it is confirmed.
  • Your data will be deleted after a certain period of time set by the game rules.
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