In the Support page we display FAQ and troubleshooters.
*We recommend you to check our FAQ and our announcement since a solution for your issue may be suggested or answered.


About ID/password

Q.How can I change my contact email address?
A.You can change your contact email address from the Change Contact Email Address screen. (See below link)
We will send you an email with instructions on how to change your password to the email address you have entered.
Please enter your new email address and click "Send" on the Change Contact Email Address screen.
Please follow the instructions in this email to successfully reset your password. The email address for your SEGA Game ID will not be changed even if you change your contact email address. Change Contact Email Address
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